MSC Trustgate is a licensed Certification Authority (CA) based in Malaysia, providing extensive PKI solutions to customers since 1999.
It’s one of four certified CAs in Malaysia recognised by the Malaysian Communications And Multimedia Commission (MCMC) that can issue and manage digital certificates.
In 2021, it began working with Ascertia – via an integration built on Cloud Signature Consortium’s brilliant API – to seamlessly connect digital signature applications with Trust Service Providers (TSPs).
Why did MSC Trustgate choose Ascertia? This case study explores our budding partnership.
Business expectations:
MSC Trustgate identified a growing need for digital signatures in Malaysia, driven by regulatory changes that required businesses to adopt compliant, legally valid solutions.
Additionally, as more businesses transitioned to digital workflows, clients demanded secure, reliable, and easy-to-use signing tools.
To address this, MSC Trustgate needed a scalable solution that could meet the demands of various industries, from government to private enterprises, while ensuring full compliance with both Malaysian regulations and international standards like eIDAS.
Selection process:
MSC Trustgate prioritized several key elements when selecting a digital signing solution. Security was paramount, requiring the highest levels of encryption and protection for digital signatures.
Compliance was also critical, ensuring adherence to both Malaysian regulatory requirements and international standards. Seamless integration with existing business applications was essential to avoid disruptions, while a smooth, intuitive user experience was necessary for both businesses and their clients to adopt the solution easily.
Additionally, MSC Trustgate sought reliable technical support and a scalable partnership that could grow with the increasing demand for digital signatures. In assessing options, MSC Trustgate focused on solutions that met these criteria, carefully evaluating long-term support and partnership potential.
Ascertia was chosen for its ability to provide seamless integration with MSC Trustgate’s PKI system via the Cloud Signature Consortium’s API, full compliance with local and international regulations, strong security measures, and a user-friendly interface that suited businesses across various sectors.
This made Ascertia the ideal choice to support MSC Trustgate’s digital signing needs in Malaysia.
Solution:
MSC Trustgate chose the API from the Cloud Signature Consortium and Ascertia’s SigningHub to address its needs.
Ascertia’s emphasis on seamless business application integrations allows MSC Trustgate to effortlessly connect digital signing applications with signing services.
On the partnership with Ascertia, MSC Trustgate's CEO Lo Nyan Tjing said:
"Partnering with Ascertia has enabled us to deliver a trusted, secure, and user-friendly digital signing solution. Ascertia’s commitment to security and smooth integration has made it possible for MSC Trustgate to offer digital trust services that are both compliant with regulations and easy to use for our clients."
Contact our team to learn how Ascertia's digital trust solutions can help your organisation to become more secure, trustworthy and innovative.
