Not so long ago, working from home was mandatory, travelling across borders was almost unthinkable and meeting someone for coffee required careful consideration of risk versus reward.
Lockdown conditions, which were a trial for many of us on a personal level, caused panic for businesses too. They sparked the mass uptake of cloud-based electronic signature solutions, such as SigningHub, as businesses rushed to move away from paper-based processes requiring wet ink signatures.
Businesses also discovered some natural limits to how far and fast they could deploy electronic signatures. Some contracts couldn’t easily or safely be signed remotely without first properly verifying the signer’s identity, adding unwelcome deployment challenges. In other cases, customers simply didn’t take to remote e-signing, missing a natural human contact.
With lockdown conditions now a distant memory, businesses are once again considering how they can use e-signatures to eliminate paper from their day-to-day processes while considering customer preferences for personal contact.
That’s why we’re delighted to announce that SigningHub nows supports graphometric signatures using Wacom signature pads.
Graphometric signatures are electronic signatures where the signature is captured using an electronic stylus on a specially developed tablet-sized device and added securely to the document workflow and evidence report. They’re essential for face-to-face customer interactions when customers can’t be expected to sign something using their own device.
Pressure-sensitive displays with high pixel accuracy capture the biometric data needed for accurate electronic signature verification, helping companies make the leap from paper to digital processes - without compromising on customer contact or security.
We’re rolling this out from SigningHub 8.6.4 onwards to help businesses digitise customer processes wherever customer contact is key. Use cases include:
- Personal banking in a local bank branch
- Collection of a hire car
- Medical practitioners securing patient consent
- Retailers enrolling customers into a loyalty program at a point of sale
- Field workers signing maintenance and inspection reports
Start your free trial of SigningHub today to make use of this brand-new feature.
